Coronavirus: how to help vulnerable people safely

Government guidance has been published to support volunteers and others to safely help vulnerable people during the coronavirus pandemic. Helping or providing care for a vulnerable person is one of only four reasons people are currently permitted to leave their homes, and this must always be done safely, including by minimising time spent outside of the home and ensuring you are two metres (six feet) apart from anyone outside your household. The full guidance can be viewed here–2/coronavirus-how-to-help-safely


New County Council Coronavirus support line launched

The Community Resilience Service will co-ordinate requests for help in conjunction with the District and Borough Councils, mapping those requests by area and linking them up with local community groups, volunteers and voluntary organisations who have pledged their support

Those requiring help are asked to call the support line on the following number:

0300 126 1000 (option 5)

People can also and ask for help by filling in their online form –  fill in our online form

Find out more about the range of support on offer during this time on our Coronavirus advice pages

Watch out cor COVID-19 scams!

Genuine local support

Our residents are really pulling together to support each other and we have been inundated with offers of help.  Since the Community Resilience Service was launched on Monday this week, we have had over 500 offers which is outstanding, and this is increasing all the time.

The support we are coordinating for our residents in need through this fantastic service is safe with checks carried out to ensure the network of groups and individuals coming forward are genuine.

Please continue to signpost people here to ensure they can get the support they need from legitimate people, and help us in our mission to protect our residents from falling victims to these dreadful COVID-19 scams.

Temporary Parking Enforcement Relaxation

In line with guidance from Government and feedback from residents, NCC is relaxing parking enforcement rules temporarily for the parking areas controlled by Northamptonshire County Council.

NCC has suspended all charges for on-street parking and will be lenient with time-limited bays. This ensures that key workers, and those supporting their family, are not restricted from doing so.

NCC will also be focusing our enforcement officers on matters which present safety concerns or obstruct emergency vehicles and deliveries.

NCC is looking at key workers who are working for the county council to be issued with a dashboard notice to identify them as such. Enforcement officers have also been instructed to respect similar signs issued by other partner organisations.